Unimark ET6000 Troubleshooting Guide

Airport Bag Tag PrintersLevel 1 Repair ProgramUnimark ET6000 Unimark 8500Version: 2.2Date: February 15, 2005Owner: Business SupportAuthor: Jack Michko

Airport Bag Tag Printers Unimark ET6000 Bag Tag Printer83 Press the front panel release button. Lift the front panel up and out of the way.4 Pull the

Airport Bag Tag Printers Unimark ET6000 Bag Tag Printer96 Check the print head and platen for adhered label stock.7 If there is label stock on the pri

Airport Bag Tag Printers Unimark ET6000 Bag Tag Printer101.4 Maintenance1.4.1 Cleaning the Thermal Print HeadStep Action 1 Power off the ET6000 prin

Airport Bag Tag Printers Unimark ET6000 Bag Tag Printer113 Pull the print head release lever forward and lift the print head up and away from the plat

Airport Bag Tag Printers Unimark ET6000 Bag Tag Printer121.4.2 Replacing the Thermal Print HeadStep Action 1 Power off the ET6000 printer. Unplug the

Airport Bag Tag Printers Unimark ET6000 Bag Tag Printer135 Place a coin into the tool slot in the thumbscrew.6 Turn the thumbscrew counterclockwise to

Airport Bag Tag Printers Unimark ET6000 Bag Tag Printer141.4.3 Cleaning the PlatenTo clean the platen, follow these steps:8 Locate a new print head as

Airport Bag Tag Printers Unimark ET6000 Bag Tag Printer152 Press the front panel release button. Lift the front panel up and out of the way.Step Actio

Airport Bag Tag Printers Unimark ET6000 Bag Tag Printer163 Pull the print head release lever forward and lift the print head up and away from the plat

Airport Bag Tag Printers Unimark ET6000 Bag Tag Printer171.4.4 Cleaning/Clearing the Present SensorTo clean/clear the Present Sensor (PS), follow thes

Airport Bag Tag Printers Table of ContentsiiTable of ContentsTable of Contents...

Airport Bag Tag Printers Unimark ET6000 Bag Tag Printer183 Pull the print head release lever forward and lift the print head up and away from the plat

Airport Bag Tag Printers Unimark ET6000 Bag Tag Printer191.4.5 Cleaning/Clearing Left Top of Form (TOF) SensorTo clean/clear the left Top of Form sens

Airport Bag Tag Printers Unimark ET6000 Bag Tag Printer203 Pull the print head release lever forward and lift the print head up and away from the plat

Airport Bag Tag Printers Unimark ET6000 Bag Tag Printer211.4.6 Cleaning/Clearing Center Top of Form (TOF) SensorTo clean/clear the center Top of Form

Airport Bag Tag Printers Unimark ET6000 Bag Tag Printer223 Pull the print head release lever forward and lift the print head up and away from the plat

Airport Bag Tag Printers Unimark ET6000 Bag Tag Printer23Step Action (Continued)

Airport Bag Tag Printers Unimark ET6000 Bag Tag Printer241.5 Stock Cutter1.5.1 Cutter LocationThe ET6000 printer’s stock cutter is in the front of t

Airport Bag Tag Printers Unimark ET6000 Bag Tag Printer251.5.3 Clearing a JamIn the unlikely event a stock jam occurs, use the following procedure to

Airport Bag Tag Printers Unimark ET6000 Bag Tag Printer263 Pull the print head release lever forward and lift the print head up and away from the plat

Airport Bag Tag Printers Unimark ET6000 Bag Tag Printer271.6 Troubleshooting7 If there is label stock on the blade, use isopropyl alcohol to clean i

Airport Bag Tag Printers Unimark ET6000 Bag Tag Printer11.0 Unimark ET6000 Bag Tag Printer1.1 Printer OverviewThe Unimark Express Tag 6000 is a smal

Airport Bag Tag Printers Unimark ET6000 Bag Tag Printer28Early or Late Print Print image starting position is in an incorrect location.a) Verify that

Airport Bag Tag Printers Unimark 8500 Bag Tag Printer292.0 Unimark 8500 Bag Tag Printer2.1 Printer OverviewThe Unimark 8500 printer employs a high-s

Airport Bag Tag Printers Unimark 8500 Bag Tag Printer302.2 Front Panel2.2.1 Front Panel Operations: Online and OfflineThe Unimark 8500 printer has t

Airport Bag Tag Printers Unimark 8500 Bag Tag Printer312.2.3 Control Panel’s Keypad2.3 Paper Stock2.3.1 Adjusting the Paper SizeThe Unimark 8500 acc

Airport Bag Tag Printers Unimark 8500 Bag Tag Printer322.3.2 Loading Paper StockThe 8500 printer automatically loads and aligns new bag tags. To load

Airport Bag Tag Printers Unimark 8500 Bag Tag Printer332.3.3 Initial Set Up and Adjusting Name LocationConnect the 8500 printer to the AC outlet and p

Airport Bag Tag Printers Unimark 8500 Bag Tag Printer3412 Press ENTER and the following message is displayed: MAINTENANCE PRINTER ADJUST PROC.13 Pres

Airport Bag Tag Printers Unimark 8500 Bag Tag Printer352.3.4 Resetting the 8500’s Stock CounterTo reset the printer’s stock counter to 0 (zero), compl

Airport Bag Tag Printers Unimark 8500 Bag Tag Printer362.3.5 Calibrating the 8500’s Print HeadTo calibrate the 8500’s print head, complete the followi

Airport Bag Tag Printers Unimark 8500 Bag Tag Printer372.4 Maintenance2.4.1 Cleaning the Thermal Print HeadTo clean the 8500’s print head, complete

Airport Bag Tag Printers Unimark ET6000 Bag Tag Printer21.2 Front Panel

Airport Bag Tag Printers Unimark 8500 Bag Tag Printer382.4.2 Replacing the Thermal Print HeadTo replace the 8500’s thermal print head, complete the fo

Airport Bag Tag Printers Unimark 8500 Bag Tag Printer394 Press the print head release latch downward to open the print head assembly.Step Action (Cont

Airport Bag Tag Printers Unimark 8500 Bag Tag Printer405 Lift the print head assembly to the upright position.Note: The printer in this photo is equip

Airport Bag Tag Printers Unimark 8500 Bag Tag Printer412.4.3 Cleaning the PlatenTo clean the 8500’s platen, complete the following steps:2.4.4 Replaci

Airport Bag Tag Printers Unimark 8500 Bag Tag Printer424 Remove the two screws holding the metal cover over wiring and circuitry for the print head.5

Airport Bag Tag Printers Unimark 8500 Bag Tag Printer436 Remove the two screws securing the plastic cover over the daughter board and remove the cover

Airport Bag Tag Printers Unimark 8500 Bag Tag Printer449 Loosen (do not remove) the two nuts on the bolts securing the left side of the print head/pap

Airport Bag Tag Printers Unimark 8500 Bag Tag Printer4512 After removing the print head/paper stock guide rail assembly, loosen the three screws near

Airport Bag Tag Printers Unimark 8500 Bag Tag Printer4613 Loosen both set screws securing the gear to the platen.When reinstalling the gear after the

Airport Bag Tag Printers Unimark 8500 Bag Tag Printer472.4.5 Cleaning the Paper Stock Guide RailsOccasionally, the 8500’s paper stock guide rails need

Airport Bag Tag Printers Unimark ET6000 Bag Tag Printer31.2.1 Adjustments Menu

Airport Bag Tag Printers Unimark 8500 Bag Tag Printer485 Remove the screw securing the ground wire between the print head/paper stock guide rail assem

Airport Bag Tag Printers Unimark 8500 Bag Tag Printer498 Loosen (do not remove) the two screws securing the daughter board and pull up on the board to

Airport Bag Tag Printers Unimark 8500 Bag Tag Printer5010 To free up the Thumb Spindle on the back panel of the printer, loosen the screw securing the

Airport Bag Tag Printers Unimark 8500 Bag Tag Printer512.4.6 Cleaning the FilterThe 8500’s air filter should be cleaned at least once a month to ensur

Airport Bag Tag Printers Unimark 8500 Bag Tag Printer522.5 AlarmsThe 8500 printer’s alarms are displayed in two formats: Operator and Maintenance.•

Airport Bag Tag Printers Unimark 8500 Bag Tag Printer532.5.2 Operator AlarmsAlarm Description Corrective ActionElectronic Alarm Press RESETA malfuncti

Airport Bag Tag Printers Unimark 8500 Bag Tag Printer542.6 Troubleshooting2.6.1 Troubleshooting GuideThe following is a list of things to look for i

Airport Bag Tag Printers Unimark 8500 Bag Tag Printer552.6.2 Diagnostic ListDISPLAY STATUS displays all the alarms that are currently active. The alar

Airport Bag Tag Printers Index56IndexAadjustment paddle 5alarmsclearing 52Early or Late Print 54Off Center Print 54Operator and Maintenance 52operator

Airport Bag Tag Printers Index57NName Locationadjusting on Unimark 8500 33OOff Center Print alarm 54offline 30online 30Out of Stock 27, 33alarm 54Ppap

Airport Bag Tag Printers Unimark ET6000 Bag Tag Printer41.2.2 Basic Operator-Level Menu

Airport Bag Tag Printers Index58cleaning the Present Sensor 17cleaning the print head 10cleaning Top of Form sensor (center) 21cleaning Top of Form se

Airport Bag Tag Printers Unimark ET6000 Bag Tag Printer51.3 Loading Paper Stock1.3.1 Adjusting Input Path SizeThe ET6000 printer is equipped with a

Airport Bag Tag Printers Unimark ET6000 Bag Tag Printer61.3.3 Loading Fan-Fold StockTo load fan-fold stock, follow these steps:Step Action 1 Grip the

Airport Bag Tag Printers Unimark ET6000 Bag Tag Printer71.3.4 Clearing Stock JamsIn the unlikely event a stock jam occurs in the ET6000 printer, compl